Managed IT Service & Support

COS manages customers IT infrastructure and end-user systems, on a proactive basis and under a subscription model thereby providing information and technical support to end users which would reduce operational costs, lower IT expenses and also conserve capital budget so that you can concentrate on business strategy rather than spending the time for planning infrastructure handling.

COS provide around-the-clock monitoring and management of all the components in your network, including routers, firewalls and switches.

We deliver services, such as network, application, infrastructure and security, via ongoing and regular support and active administration on customer’s premises, in their MSP's data centre (hosting).

MANAGED IT SUPPORT

  • Total IT Management
  • Maintain records of procurements
  • Procurement ,Installation, testing & Management of IT Infrastructure
  • Monitoring and Fixing Network
  • Maintain Licences and updating the software and
  • Outsource IT and concentrate on your core business

Outsourcing requires an external company to help address specific business needs on the specific services you picked whereas managed services could take a more integrated approach in providing excellence in technology services.

MANAGED PRINT SOLUTION

Analyse & manage all aspects of your business printing devices, including printers, scanners, faxes and copiers.

  • Providing Printer on Rental / Page wise billing / printer as a service
  • Printer Maintenance including Basic AMC / comprehensive AMC contract
  • Total Print solution as a service – Printer /Consumables / repairing etc will be done by us, customer only have to pay per page – No headache in terms of Capex, maintenance team, procurement of consumables, repairing cost & no worry about warranty claims / damage etc
  • Just out source and concentrate on customer core business

MANAGED DESKTOP/LAPTOP/SERVER (Device as a service)

  • Customer can just ask for the number of Laptops and desktops /servers and pay only the monthly rental
  • Will maintain the uptime to 99%
  • Fully managed solution including on site replacement and warranty claims
  • Manage updates and maintain the devices with 99% uptime

MANAGED CLOUD SOLUTIONS

We provide cloud-based services and technical support to transform your business operations. Based on your needs, monitoring and reporting, performance testing, backup and recovery would be handled.

  • Email Hosting
  • Email hosting is a service in which a hosting provider rents out email servers to its users.

  • Data Backup
  • Data backup is copying or archiving files and folders for the purpose of being able to restore them in case of data loss.

  • Web Hosting
  • Web hosting service is a type of Internet hosting service that allows individuals and organizations to make their website accessible via the World Wide Web.

  • Cloud Computing
  • Cloud computing is the on-demand availability of computer system resources, especially data storage and computing power, without direct active management by the user.

  • Infrastructure as a service (IaaS)
  • IaaS is a form of cloud computing that provides virtualized computing resources over the internet.

  • Software as a service (SaaS)
  • SaaS provides software that can be used over the cloud (with all of the attendant benefits), our managed services could offer additional support by taking care of both networking and hardware requirements.

  • Virtual Server
  • Virtual server shares software and hardware resources with other operating systems (OS). They can provide more efficient resource control and are cost-effective through server virtualization.

  • Cloud Network Monitoring
  • Cloud network monitoring is a method of reviewing, observing and managing the operational workflow in a cloud-based IT infrastructure.

MANAGED IT INFRA

Managed IT INFRA services enable organizations to design, build and run and manage a flexible, reliable and scalable IT infrastructure. Our range of services could reduce infrastructure costs and facilitate customers to focus on business and strategic initiatives.

  • Data centre Management
  • Managed WIFI solutions
  • Managed Physical Security – Building / Entire site
  • Managed Surveillance
  • Managed IT solution with hardware as service
  • Network Monitoring